Payment & Security

Personal information we collect about you

We will only collect information about you if you willingly provide it. You are not legally required to provide us with your personal information, but in order to do any of the following, you will need to provide us with certain details:

  1. Place an order;

  2. Sign up for our newsletters, promotional materials and other services;

  3. Enter prize draws/competitions;

  4. Take part in a survey (in this instance your details will be passed to a third party for research purposes); or

  5. Give us feedback

The details you provide may include your name, email address, product selections, delivery address, telephone number, credit or debit card number, the card's expiry date and billing address. We will keep your personal information for as long as necessary and consistent with the purpose for which you have given it to us.

When you use our website, we may collect, store and use the following kinds of information:

  1. Information about your PC and your visits to our website such as your IP address, geographical location, browser type, referral source, length of visit and number of pages viewed to administer the website and improve the website and our services to you.

  2. Information relating to any transactions carried out by you on or in relation to this website, including information relating to any purchases you make of our goods and/or services. We will use this information to fulfill any order and to communicate with you when necessary. If you provide us with your debit or credit card details, we will record them so that you can save time and use them when you next order with us.

  3. Information that you provide to us for the purpose of registering with us and allowing us to send you email notifications and/or promotional information.

  4. Information that you provide to us for the purpose of signing up for our newsletters, promotional materials and other services.

Disclosure of your personal information

Your personal information may be disclosed to other businesses or reputable third parties who will help process your order or send you communications on our behalf. My Trendy look requires that all such third parties treat your personal information as fully confidential and to fully comply with all applicable law in place from time-to-time. We may pass on personal information about sales and website usage to reputable third parties for research or analysis purposes.Storage and security of your personal information

Storage and security of your personal information

My Trendylook complies with the standard procedures and requirements as laid down by applicable law to ensure that your personal information is kept secure and we use the latest in Secure Server Technology (SSL – 128bit encryption) to ensure that all of your personal and transactional information is protected to the highest standards. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. You must not share your password with anyone. We never make your personal details available to other companies for marketing purposes, although our representatives and appointed agents and business partners may hold your information, so that your details and/or order can be processed and/or account maintained.

The transmission of information via the internet is not completely secure. Although we will do our best to protect your personal information, we cannot guarantee the security of your information transmitted to our website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.